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Targeting: Device, Digital Product, and Customer •
Free Shipping Bar offers various targeting features to help you select when to display a bar.
On this page:
Device Targeting
By default, the bar will display on both desktops and mobile devices:
Note
With this setting selected, when the bar displays on mobile devices, a cap will be placed on the font-size and padding. This helps avoid large text sizes on smaller screens.
Desktop Only
Alternatively, you can set the bar to display only on desktop devices. When this option is selected, the bar will not be visible on mobile devices, only on desktop computers.
Mobile Only
You can also choose for the bar to display only on mobile devices. When configured this way, there are no restrictions on font size for the bar.
Digital Product targeting
By default, the bar will include all products in its calculation of how much more is needed to achieve free shipping.
Note
This method of targeting is outdated. It is recommended to use Free Shipping Exceptions instead.
However, you can choose to exclude non-physical or digital products from the calculation toward free shipping.
Products can be categorized as physical or non-physical in their product settings:
Note
Using this targeting to exclude digital items from the bar calculation will also result in the bar not displaying on product pages for the affected products.
Customer Targeting
By default, all customers, logged in or not, will have the bar displayed.
Note
Customer targeting requires that:
• Customers be logged in.
• The app embed must be turned on for the app in your theme:
Customer Tag
You can choose to target the bar to only display to customers with a specific tag:
In this example, the bar is being set to only display to customers with the tag 'vip'.
Be sure to set the same tag to the customers you wish to be able to see the bar:
In this example, the bar will only display for customers who are signed in and have the tag 'vip'
Lifetime Spent
Another way to target customers is by the amount that they've spent in your store since registering an account.
In this example, the bar would only display to logged in customers who have spent 500 or more, the currency is in your shop's base currency.
You can also adjust the condition for the amount spent by using the dropdown next to the field:
Hiding the Bar
Similar to targeting the bar so that only certain customers can see it, you can set the bar to be hidden from certain customers.
When hiding by tag, non-log-in customers will see the bar. Only signed in customers who have the tag assigned will have the bar hidden from them.
Hiding by the customer's amount spent works a bit differently. This option requires the customer to be logged in for it to take effect. If the customer isn't logged in, the bar won't be displayed at all. For logged-in customers, the bar will be hidden for those who have spent less than the specified amount.
If you have any questions or concerns, feel free to reach out to us at help@hextom.com